Tag Archives: YouTube

Empathy: The Human Connection to Patient Care

“Patient care is more than just healing — it’s building a connection that encompasses mind, body and soul. 

If you could stand in someone else’s shoes . . . hear what they hear. See what they see. Feel what they feel. Would you treat them differently?”


CEO Toby Cosgrove, MD, shared this video, titled “Empathy,” with the Cleveland Clinic staff during his 2012 State of the Clinic address on Feb. 27, 2013. Published on February 27, 2013.

This is a reminder to us all to walk in each others shoes before we ignore, criticise or talk harshly to or about…  As we work together, towards dementia friendly and accessible communities, we must keep this uppermost in our hearts and minds.
The power of collaboration, of acceptance, of being able to accept healthy criticism, in order to improve the lives of everyone in our community, including people with dementia and our families, is paramount to the work DAI does, and to all those individuals or organisations working tirelessly to make a difference.
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has. (Margaret Mead)

LIFE, in 4 min

A short video for Day 7 of Dementia Awareness Month 2015 #DAM2015.

“IF WE COULD SEE INSIDE OTHERS’ HEARTS”:

Published on Mar 20, 2013

 

WOW! A profound look at life, in 4 minutes. You have to watch this — and share it. We literally welled up with tears — very rarely does that happen.

The camera wanders and shows the inner lives of people around us as they do their daily tasks. Most of it is set in a hospital, where there is so much worry, sadness, some joy, bad news, good news, no news, anxiety, fear — as in real life, but perhaps magnified.

We’ve all BEEN there – experienced at least one of these people’s lives. Hence, the tears! It’s so TRUE.

This short video is at once quiet, profound, powerful, true, simple — and so supremely human. It was produced by the Cleveland Clinic, as an example of their regard for empathy.

It’s a profound reminder: we ALL have our story. Others have theirs. We NEVER know. And to treat others with the benefit of the doubt, with courtesy, with compassion, with respect.

Everyone Matters! Join us at www.facebook.com/everyonematters

The video was first presented by Dr. Toby Cosgrove, CEO of the Cleveland Clinic, with the staff during his 2012 State of the Clinic address a few weeks back, on Feb. 27, 2013, and since posted on the clinic’s website.